Protection of personal data
Identity of the data controller
ESMAHE, registered with the Toulouse Trade and Companies Register under number 35321701100017 and whose registered office is located at 13 pl saint Georges, 31000 Toulouse.
Definitions
User: any natural person, whether or not they have an account on the site, using this website or one of the services offered on it.
Site: this is the https://www.restaurant-emile.com/ site.
Data collection and processing purposes
This website collects personal data on all users browsing and consulting our website, in particular through the use of cookies in accordance with current legislation.
This data is collected when the user :
- fills in an information form
- contacts Customer Services using any means of communication available to them, such as a contact form, e-mail, etc.
- browses the Site
The data collected is required for the following purposes:
- Production of audience measurement statistics and marketing studies
Contact form
The User must fill in all the fields in the form for entering information on https://www.restaurant-emile.com/, with the exception of fields not displayed as compulsory, and must give their explicit consent to the use of the resulting data.
Failing this, the contact form will not be sent. ESMAHE will not respond to the User’s requests.
Recipients of data
The data collected is intended for use by ESMAHE.
Right of access, rectification and deletion
In accordance with the amended French Data Protection Act of 6 January 1978, the User has the right to access, rectify and delete data concerning him/her. Users may expressly object to the processing of their personal data.
The User must indicate his/her surname, first name and postal address. Their request must be signed and accompanied by a valid identity document bearing their signature. The User may specify the address to which the reply should be sent.
ESMAHE has a period of 2 months from receipt of the User’s request to respond. At the end of this period, the Customer may refer the matter to the CNIL in the event of a negative response or no response from ESMAHE.
Data retention period
ESMAHE keeps the data for a period of five years from the end of the relationship with the customer or prospect. The period begins either with the last call to customer service, or the sending of an email to customer service, or a click on a hypertext link in an email sent by ESMAHE. At the end of this period, the customer’s or prospect’s data will be anonymised.
Nevertheless, information used to establish proof of a right or a contract, or kept to comply with a legal obligation, may be archived in accordance with the legal provisions in force.
Cookies
Definition of a cookie
A cookie is a small text file that is placed or stored on your terminal (computer, tablet or mobile device) when you visit a website. The cookie allows a website to recognise you, to help you navigate from page to page on a website, provides secure connections and remembers your preferences for future visits.
ESMAHE uses cookies in order to recognise the User (whether a customer or not) when connecting to the Site.
Deleting cookies
The User may deactivate the cookies stored on his terminal at any time. To do so, they simply need to select the appropriate settings in their browser. However, this deactivation will result in preventing access to certain functionalities of the Site enabling the personalisation of the services offered by ESMAHE.
The different types of cookies used
- Strictly necessary cookies: these cookies enable you to browse the Site and are essential for the Site to function properly. Deactivating them will lead to difficulties in using the Site and may prevent access to certain functions.
- Functional cookies: these cookies enable us to remember your preferences and choices in order to personalise your experience on the Site.
- Performance and statistical cookies: these cookies collect information on how Users use the Site (number of visits, number of pages viewed, visitor activity) via the Google Analytics analysis tools. These cookies also enable us to identify and resolve problems with the operation of the Site and to improve it.
Cookie management
Each browser has a different configuration for managing cookies and your choices. It is described in your browser’s help menu, which will tell you how to modify your cookie preferences.
How to deactivate cookies using the main browsers :
Internet Explorer 1) In the ‘Tools’ menu, select ‘Internet Options’.
2) Then click on the ‘Confidentiality’ tab
3) Click on the ‘Advanced’ button to bring up the ‘Advanced privacy settings’ window.
4) Then tick the ‘Override automatic cookie handling’ box, select ‘Refuse’ and save your preferences by clicking ‘OK’.
Mozilla Firefox
1) In the menu at the top of the page, click on ‘Tools’, then ‘Options’.
2) Select the ‘Privacy’ tab
3) In the ‘Retention rules’ menu, click on ‘Use personalised settings for history’.
4) Uncheck the ‘Accept third-party cookies’ box and save your preferences by clicking ‘OK’.
Google Chrome
1) In the menu, click on ‘Settings’ and then on ‘Show advanced settings’.
2) Select the ‘Privacy’ tab and then the ‘Content settings’ menu.
3) Tick the ‘Block cookies and data from third-party sites’ box and save your preferences by clicking ‘OK’.
Safari
1) In the menu at the top of the page, click on ‘Safari’, then ‘Preferences’.
2) Click on the ‘Confidentiality’ tab
3) Uncheck the ‘Accept cookies’ box and save your preferences.
Cookie management module
ESMAHE provides Users of the Site with a module enabling them to object to cookies placed on the Site. The User can click on the ‘Personalise’ button in the information banner mentioning the purposes of the cookies deposited.
Security measures taken to protect personal data
ESMAHE implements all technical means in accordance with the rules to maintain the integrity, security and confidentiality of data and in particular to prevent it from being distorted, damaged or accessed by unauthorised third parties.